FAQ

  • Creative Serve provides professional photography and creative content services for sports clubs, coaches, academies and businesses. We capture the people, action and atmosphere that make your organisation unique, helping you build a stronger online presence through engaging visual content.

  • We provide photography and visual content tailored to your needs, including sports action photography, coaching sessions, events, behind-the-scenes moments and promotional imagery for websites and social media.

  • Essential includes a 60-minute photography shoot, 20 edited photographs and a pre-shoot consultation.

    Growth includes a two-hour photography and video shoot, 30 edited photographs, two edited vertical videos and shoot planning.

    Complete includes two two-hour shoots, 50 edited photographs and four edited vertical videos in total, with multi-session planning and priority scheduling subject to availability.

    Visit our Services page for a full breakdown of what's included.

  • Receive your chosen package each month at a reduced rate, paid monthly in advance. Subscriptions have a three-month minimum, followed by a rolling monthly arrangement with 30 calendar days’ written cancellation notice. Each monthly service period runs from your agreed start date.

  • Business clients can commit to 3 or 6 package credits to use within 12 months, paying for each credit before use at the agreed discounted rate. Each credit provides the chosen package in full. The total bundle price remains payable even if some credits are unused.

    Get in touch for pricing.

  • Shoot frequency depends on your chosen package and your content requirements. We can discuss a schedule that works around your training sessions, events, competitions and wider marketing plans.

  • Yes. Our Essential, Growth and Complete packages offer different levels of content provision, allowing you to choose an option that suits your needs and budget. If you're unsure which is right for you, get in touch and we can discuss your requirements.

  • Yes. Essential, Growth and Complete are available as one-off packages. Bespoke photography, event coverage and video projects can also be arranged around your requirements.

    Get in touch to discuss your needs.

  • Simply get in touch through our Contact page. Tell us a little about your organisation, the content you're looking for and your goals. We'll discuss your requirements and help you find the right package for your needs.

  • Absolutely. Your content priorities can evolve with your business. Each month, we can adapt the focus of your shoot to reflect your current goals, upcoming events, promotions or specific content needs.

  • Edited content is normally delivered within 7 calendar days of each shoot, unless otherwise agreed. Videos combining footage from both Complete sessions are normally delivered within 7 calendar days of the final session needed to complete them.

  • Yes. Your photographs are intended to help you promote your organisation across your digital channels, including social media, websites and marketing materials, subject to the usage terms agreed with Creative Serve.

  • Yes, with at least 30 calendar days’ written notice by email, taking effect no earlier than the end of your initial three-month commitment. Cancelling an individual shoot does not cancel your subscription. Please see the Terms & Conditions for full details.

  • Yes. I have experience photographing events involving children and young people, as well as working with children in the film and television industry through my 15 years of experience in production. I understand the importance of professionalism, safeguarding and creating a comfortable environment when working around young people.

  • Yes, I am DBS checked. I also have experience working in environments involving children and young people, both through event photography and my work in the film and television industry. I understand the importance of safeguarding, appropriate conduct and following the relevant policies and procedures of each organisation.

  • For outdoor shoots, I’ll keep an eye on the forecast and discuss any concerns with you beforehand. If conditions are unsuitable, we can adapt the shoot, or agree a new date. There’s no additional charge for rescheduling due to unsuitable weather.